AKA of London - Modern With A Classic Twist

Privacy & Security Policy

General                                                                                                                                                                                                                        We have created this privacy and security policy to demonstrate our firm commitment to your rights to privacy and the security of your personal information.

Distribution of Data
Any information that is gathered from visitors or customers to this site is not sold, made available to, or otherwise distributed to third parties under normal circumstances.

Disclosing Your Information
We may disclose your personal information to third parties only in the following circumstances:

  • Where we sell any or all of our business and/or our assets to a third party
  • Where we are legally required to disclose your information
  • To assist fraud protection and minimise credit risk

Information That Is Automatically Logged
When you enter our site, we use your Internet protocol (“IP”) address to help diagnose problems with our server, to administer our web site and to help identify you. We also have the ability to know what type of operating system and browser software you use and to identify the geographical location of your browser. Your IP address is also used by us to gather broad demographic information and other purposes, such as monitoring visitor frequency.

Cookies
You may be aware that there is a technology called “cookies”. This is a file that is transferred from the web site to the hard drive of your computer.

We use cookies to track your activities on our web site. Our aim is to provide content that is specific to your interests.

A cookie will not allow a web site operator to obtain information of a personal nature that will identify you to us, such as your name and address. We will only be aware of such information if you provide the information to us or you have set the preferences in your browser to provide this information automatically.

The following data is stored in a cookie:

  • Session start and end dates
  • Customer’s IP address 
  • Date/time
  • User agent string transmitted by the browser
  • Pages visited during the session
  • Items added to the shopping basket
  • Items removed from the shopping basket
  • Items displayed using the cross-selling function
  • Search terms

Personal data such as name, address and payment method are not stored.

A session expires after 30 minutes of inactivity.


Session
To distinguish between the different visitors of our eShop, the system creates a session ID for each visitor. This session ID will be saved in a cookie on your computer to recognise returning visitors and registered customers.

Orders & Payments by Telephone
For safety and security purposes your credit card number is not stored by AKA of London.

The Card Verification Value or CVV2, which is the 3 digit security code on the rear of the card, will not be stored by AKA of London as it is illegal to store CVV2 numbers. It may only be used at the time of the card authentication process.

All credit card details are shredded upon completion of the transaction, so if a refund is required for any reason your credit card details will have to be taken again to process the refund.

Orders & Payments Over The Internet
Our shop has full SSL (Secure Sockets Layer) protection which is why you see “https” at the start of the web address. SSL provides 3 important things: Privacy, Authentication, and Message Integrity. This means that all information and details you provide whilst visiting our shop are safe and secure.

Registration and Enquiry Forms, Surveys and Contests
Our registration, enquiry forms, surveys and contests ask you to provide us with your contact details, such as name, postal and e-mail addresses. The information you provide will enable us to provide information about our company to you and to contact you. We will only provide this information where you indicate that you wish to receive further information from us on a regular basis.

We also collect demographic and profile data on our web site.

We use this data, together with the cookies, to tailor your experience when visiting our web site. We intend to show you content that we think may be of interest to you and in accordance with your preferences.

Use of Your Information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:

  • To provide you with information requested from us, relating to our products or services
  • To provide information on other products which we feel may be of interest to you, where you have consented to receive such information
  • To meet our contractual commitments to you
  • To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.

If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.

Third Party Links
Our web site contains links to other Internet sites. We do not review all of the sites that are linked to our web site for their content. If you use a link that connects to another site, you do so at your own risk. We cannot be responsible for the way in which other web sites deal with issues of privacy and security.

Your Responsibility
You are responsible for the security of your Customer ID and passwords. Make sure you keep them in a safe place and do not share them with others.
Always remember to log out after your session ends to ensure that others cannot access your private personal information. You should take this precaution even if you are not using a public computer, such as at a library or internet cafe, but even when using your private computer in your home.

The transmission of information via the internet is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.
Access To Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

Data Quality
You may change and modify the information you have previously provided to us, as follows:

Send an e-mail to us at david@akaoflondon.co.uk 

Visit our URL at http://www.akaoflondon.co.uk

Write to Mr D Jacobs at
AKA of London
163 Rectory Lane
Station Road
Edgware
Middlesex
HA8 7JS


Contact Us
If you have any questions about this privacy statement or how we run our web site, please send an e-mail to us at david@akaoflondon.co.uk